IT Support Training in Allentown, PA

Do you enjoy working with technology and computers? Do you dream about finding a job where you could use your computer skills? Do people often ask you for help when they are experiencing problems with their computers or networks? If so, you should get IT Support training.

McCann School of Business & Technology offers an IT Support Specialist program that you can finish in as little as 18 months. Upon completion of the program, you’ll have earned an Associate in Specialized Technology Degree in IT Support Specialist, qualifying you for a variety of exciting careers.

If you live in Allentown, PA or the surrounding areas of Bethlehem, Philadelphia, Wyomissing, and Breinigsville, McCann can help you get the education you need to get started in a career in the growing field of technology.

What You’ll Learn in Our IT Support Courses

As a student, you will become familiar with complex computer network systems and how they work in business and nonprofit organizations. Our externship course will provide you with vital hands-on training in a real-life work environment.

The program emphasizes hands-on experience with currently popular business programs and encourages students to sit for various certification examinations available in systems administration. Here are a few of the IT Support courses you’ll take at McCann:

• Practical Computer Applications: This course provides practical computer and general administrative skills required to utilize the computer as a tool in an office or clinical environment.  Students will gain confidence in the use of the internet, email, productivity software, and associated computer hardware and software.  The course will utilize a number of projects to reinforce the functionality and flexibility of the computer. 
• Application and Database Concepts: This course prepares students to cover introductory concepts underlying the design and implementation of databases and database applications. Will also include Object Databases, Security, XML, SQL, MYSQL, Data Mining, and Web Service topics.  A hand’s on approach will also be provided giving students an opportunity to install and work with a database application, implement technical concepts such as database design, query processing, transaction processing and lead to an overall basic and introductory understanding of SQL and Oracle.   Students will be prepared to take the MTA 98-364 Exam in Database Administration upon successful completion of this course. 
• Certification Review: This course will review the overall competencies and objectives related to the CompTIA Network+ and Microsoft MCSA in Windows 7 and Windows Enterprise Desktop Support Technician Exams.  

To learn more about the IT Support courses we offer at McCann, download our Course Catalog.

Exciting Careers in IT Support

As the Internet continues to grow and expand, so do the many security risks that can affect businesses. IT Support Specialists are in demand and their field will continue to grow as technology evolves. According to the Bureau of Labor Statistics, by 2026 jobs for IT Support Specialists will grow 6%*.

With an Associate in Specialized Technology Degree in IT Support Specialist, you’ll be qualified for several types of jobs, like the following:

Network and Computer Systems Administrator

Network and Computer Systems Administrators ensure that an organization's computer network runs smoothly. They are responsible for troubleshooting problems and monitor networks to detect malware and other cyber attacks. 

Apply for IT Support Training Today!

At McCann, we know how important it is for you to get the right qualifications for your future career, and we’ll help you get there. To learn more about how you can start our IT Support Specialist program, call us at 866.865.8065 or click here to request more information.