Discover IT Support Training in Pottsville, PA

Do your friends and family come to you with questions about computers? Do you like to find out how computers work? Do you want a job working with computers? If you said yes, then you’ll enjoy the IT Support Specialist program at McCann. Your new career path will be waiting for you after you earn your Associate in Specialized Technology Degree after completing your IT Support training.

Here at McCann School of Business & Technology, you can earn your Associate in Specialized Technology Degree in as little as 18 months. For years, students of Pottsville, Frackville, Tamaqua, Bloomsburg and Pine Grove have taken advantage of IT Support training at McCann, and we’re ready to help you too.

This program is offered through our CampusFlex track which brings you the best of both on-campus classes and online coursework. You’ll spend the majority of your time at our campus, training in a group environment and complete some of your coursework online.


Projected job growth 2012 - 2022*


We provide our graduates with Lifetime Career Assistance.


We’ll help you every step of the way making enrolling simple and stress-free.

Overview of IT Support Training Courses

At McCann, your education is our top priority, which is why we hired qualified instructors to share their knowledge with you. When it comes to IT support, you will leave McCann with the knowledge and skills you need to land a job.

Here are just a few of the classes you get to take during your IT Support training:

  • Practical Computer Applications: This course provides practical computer and general administrative skills required to utilize the computer as a tool in an office or clinical environment. Students will gain confidence in the use of the internet, email, productivity software, and associated computer hardware and software. The course will utilize a number of projects to reinforce the functionality and flexibility of the computer.
  • Application and Database Concepts: This course prepares students to cover introductory concepts underlying the design and implementation of databases and database applications. Will also include Object Databases, Security, XML, SQL, MYSQL, Data Mining and Web Service topics.  A hand’s on approach will also be provided giving students an opportunity to install and work with a database application, implement technical concepts such as database design, query processing, transaction processing and lead to an overall basic and introductory understanding of SQL and Oracle.   Students will be prepared to take the MTA 98-364 Exam in Database Administration upon successful completion of this course. 
  • Certification Review: This course will review the overall competencies and objectives related to the CompTIA Network+ and Microsoft MCSA in Windows 7 and Windows Enterprise Desktop Support Technician Exams.  

As you prepare for classes and examinations, you will have access to four computer labs across the Pottsville Campus. To find out more information about these and other classes, download our Course Catalog.

Finding a New Career in IT Support

With the constant growth of the Internet and other technology, the need for network security has been growing. According to the Bureau of Labor Statistics, the projected growth for Network Administrators will increase 12% by the year 2022.*

Here are some of the careers available to you once you graduate from McCann:

Network and Computer Systems Administrator

Network and Computer Systems Administrators ensure that an organization's computer network runs smoothly. They are responsible for troubleshooting problems and monitor networks to detect malware and other cyber-attacks.

Start Today on Your Associate in Specialized Technology Degree for IT Support Specialist

Once you receive IT support training from McCann School of Business & Technology, you will be prepared to enter the job market and can also gain valuable interview techniques through our Career Services department. Call us today at 866.865.8065 or click here to request more information.

*Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, Network and Computer Systems Administrators, 
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