IT Support Specialist

Create Your New Future

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Curriculum Details

Get started in an exciting career in information technology with McCann’s IT Support Specialist program. This program allows you to pursue an Associate of Specialized Technology in IT Support in PA or an Associate of Occupational Studies in IT Support in LA in a flexible and affordable environment. Enrollment is on a rolling basis with programs beginning every 10 to 15 weeks, and you can be finished with your IT Support Specialist diploma in as little as 18 to 21 months.

*McCann does not guarantee third-party certifications. Certification requirements for taking and passing certification examinations are not controlled by McCann but by outside agencies and are subject to change by the agencies without notice to McCann. Therefore, McCann cannot guarantee that graduates will be eligible to take certification examinations, regardless of their eligibility status upon enrollment.

What’s Covered

In addition to your classroom education, you will also participate in an externship to allow you to put the skills you’ve learned to use in practical, work-like settings.

  • Technical Writing/Project Planning
  • Practical Computer Applications
  • Application and Database Concepts
  • PC Hardware and Software
  • Networking Concepts
  • Customer Service
  • Helpdesk Concepts
  • Desktop Configuration
  • Desktop Support
  • Server Administration
  • Security Concepts
  • PC operating Systems
  • Interpersonal Communications
  • Critical Thinking

This Program is Available at

Career Options for IT Support Specialists

Most businesses use technology, meaning IT Specialists have the opportunity to pursue entry-level positions in a variety of industries.

 

*McCann cannot guarantee employment or salary.

  • IT Specialist
  • Computer Technician
  • Help Desk Analyst
  • Network Technician

Start Your Career Training in Information Technology

Get started toward your degree in IT Support today and have the opportunity to learn the valuable skills to help you become an IT support specialist in any industry.

What Our Graduates Are Saying

Your Path to Success Starts Today

If you’re ready to embrace your potential in a new career, McCann is standing by to help. Our admissions representatives can answer questions you have and get you on the way to a successful future.