IT Support Specialist Program
Create Your New Future
Information Technology Support Specialist Program Details
Get started in an exciting career in information technology with McCann’s IT Support Specialist program. The IT Support Specialist program allows you to pursue an Associate of Specialized Technology in IT Support in Pennsylvania or an Associate of Occupational Studies in IT Support in Louisiana in a flexible and affordable environment. Enrollment is on a rolling basis with programs beginning every 10 to 15 weeks, and you can be finished with your IT Support Specialist degree in as little as 18 to 21 months. Jumpstart your IT career by attending either our Monroe, Louisiana or Allentown, Pennsylvania location!
Associate in Occupational Studies: 96 Credit Hours, 18 Months. Monroe, LA.
Associate in Specialized Technology: 92 Credit Hours, 18 Months. Allentown, PA.
*McCann does not guarantee third-party certifications. Certification requirements for taking and passing certification examinations are not controlled by McCann but by outside agencies and are subject to change by the agencies without notice to McCann. Therefore, McCann cannot guarantee that graduates will be eligible to take certification examinations, regardless of their eligibility status upon enrollment.
What’s Covered
In addition to your classroom education, you will also participate in an externship to allow you to put the skills you’ve learned to use in practical, work-like settings.
- Technical Writing/Project Planning
- Practical Computer Applications
- Application and Database Concepts
- PC Hardware and Software
- Networking Concepts
- Customer Service
- Helpdesk Concepts
- Desktop Configuration
- Desktop Support
- Server Administration
- Security Concepts
- PC Operating Systems
- Interpersonal Communications
- Critical Thinking
This Program is Available at
Career Options for IT Support Specialists
Most businesses use technology, meaning IT Specialists have the opportunity to pursue entry-level positions in a variety of industries. Still unsure? Learn about the McCann School of Business and Technology difference now!
*McCann cannot guarantee employment or salary.
- IT Specialist
- Computer Technician
- Help Desk Analyst
- Network Technician