IT Support Specialist

Create Your New Future

Step 1 of 2

Program of Interest*
Campus*

Curriculum Details

Get started in an exciting career in information technology with McCann’s IT Support Specialist program. This program allows you to pursue an Associate of Specialized Technology in IT Support in PA or an Associate of Occupational Studies in IT Support in LA in a flexible and affordable environment. Enrollment is on a rolling basis with programs beginning every 10 to 15 weeks, and you can be finished with your IT Support Specialist diploma in as little as 18 to 21 months.

*McCann does not guarantee third-party certifications. Certification requirements for taking and passing certification examinations are not controlled by McCann but by outside agencies and are subject to change by the agencies without notice to McCann. Therefore, McCann cannot guarantee that graduates will be eligible to take certification examinations, regardless of their eligibility status upon enrollment.

What’s Covered

In addition to your classroom education, you will also participate in an externship to allow you to put the skills you’ve learned to use in practical, work-like settings.

Technical Writing/Project Planning
Practical Computer Applications
Application and Database Concepts
PC Hardware and Software
Networking Concepts
Customer Service
Helpdesk Concepts

Desktop Configuration
Desktop Support
Server Administration
Security Concepts
PC operating Systems
Interpersonal Communications
Critical Thinking

This Program is Available at

Louisiana

Monroe

Pennsylvania

Allentown

Career Options for IT Support Specialists

Most businesses use technology, meaning IT Specialists have the opportunity to pursue entry-level positions in a variety of industries.

IT Specialist
Computer Technician
Help Desk Analyst
Network Technician

Start Your Career in Information Technology

Get started toward your degree in IT Support today and have the opportunity to learn the valuable skills to help you become an IT support specialist in any industry.

IT Support Specialist Outlook

Help keep the technology running for industries as an IT Support Specialist. McCann helps prepare you to understand how the industry works so you can pursue your career in IT Support.

*McCann cannot guarantee employment. These are national statistics, and the figures in your area may be different.
The lowest 10 percent earned less than $38,990, and the highest 10 percent earned more than $106,420.
https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm

What Our Graduates Are Saying

“It is obvious the instructors at McCann care and strive to develop minds, offering guidance and direction to students as they pursue their educational goals. I cannot speak highly enough about the quality education I received and highly recommend McCann to anyone interested in continuing education.”

“I started from the bottom and made my way to the top. It took motivation. It took education and it took me having the passion. I am now a captain and area supervisor of four hospitals.”

Your Path to Success Starts Today

If you’re ready to embrace your potential in a new career, McCann is standing by to help. Our admissions representatives can answer questions you have and get you on the way to a successful future.